Contact information

Have questions about a product or an existing order?
We’re happy to assist you!

📧 Email: support@echiknife.com
📞 Phone: +1 (786) 746-7580

Please note that some of our customer service and shipping operations are managed from our Japan office, so phone availability may vary. We strive to respond to emails and calls within 24 hours, Monday–Friday. If you’d like a callback, please leave a detailed message so we can address your inquiry effectively.

Placing an Order

You can place an order anytime—24/7—at echiknife.com using our secure, encrypted checkout system.

Business Locations

USA: 800 Fairway Dr, Ste 420, 4th Fl
Deerfield Beach, FL 33441, USA

Japan: 3-9-1 Akasaka, Minato-ku
Tokyo 107-0052
Japan