Shipping policy
Here’s a refined version of your shipping policy for Echi Knife with a professional and clear tone:
Shipping to the United States & Canada
- Free Shipping: Orders over $75 USD qualify for free shipping.
- Shipping Method: Orders are shipped via FedEx OR UPS directly from our Japan warehouse. This is a secure, insured, and trackable shipping method.
- Delivery Time: Orders ship Monday to Friday and typically arrive within 4 to 7 business days from the shipment date.
International Shipping
- We ship to over 150 countries worldwide.
- Free Shipping: Orders over $75 USD qualify for free shipping.
- Shipping Method: Orders are shipped via FedEx OR UPS for a secure, insured, and trackable delivery.
- Delivery Time: Orders generally arrive within 7 to 10 business days from the shipment date.
Order Tracking
Once your order has been shipped, you will receive a confirmation email with a tracking link to monitor your shipment’s progress.
Customs & Import Duties for International Orders
- Your order may be subject to VAT, import duties, or taxes, which are applied upon arrival in your country.
- Echi Knife ships all orders DDU ("Duties and Taxes Unpaid"), meaning we do not collect VAT, duties, or other taxes at checkout.
- We cannot estimate potential additional charges, and customers are responsible for paying any required duties for customs clearance.
- For more details on customs policies and potential charges, please contact your local customs office.
For any shipping-related inquiries, feel free to contact our support team.